Claims

Just Down The Road

“Let’s face it: accidents happen. It’s not something that anyone likes to think about, but it’s a fact of life – and it’s important to always be prepared for life’s unexpected turns.

If you need to file an insurance claim, you can be sure that your claim will be handled promptly and with great care.”

Aviation Claims Form Click to download!

The following will provide an overview of typical duties and expectations in the event of a loss, claim, lawsuit or any occurrence under the policy. Your policy is the sole determination of coverage and the mutual duties and obligations between you and the insurance company. Nothing in this document changes your policy in any manner.

Notify the insurance company as soon as possible. Note the time, place and description of the occurrence and the names with points of contact for any injured people and witnesses, including all passengers. Immediately forward copies of any demands, notices, summonses or legal papers received in conjunction with an occurrence.

Notify the proper authorities. Contact the police in particular for theft or vandalism claims.

Do not make any statements, oral or written, without your insurance company’s permission. You cannot hinder the insurance company’s ability to seek reimbursement for damages from responsible parties, therefore, do not assume any obligation, liability, offer or pay reward or make any payment, except for necessary first aid or to immediately protect property from further damage.

Do not abandon your aircraft or insured property; take all reasonable precautions to protect property immediately after the loss.

Cooperate with the insurance company and their representative(s). Such things as regular communication with the adjustor, answering questions about the occurrence under oath, helping obtain and give evidence, attending hearings and trials and getting witnesses to testify are all generally expected.

Allow the insurance company to inspect the damaged property prior to repair or disposal.

File proof of loss within a set amount of time with the insurance company. This is usually a sworn statement setting forth the interest of the Named Insured and of all others in the property affected, any encumbrances, the value of the property at the time of the loss, the amount, place, time and cause of such loss, and the description and amounts of all other insurance covering such property.

Notify authorities, as needed. To review NTSB procedures go to the following site.

Click on the following link for access to this database.

Website: http://www.ntsb.gov Website: http://www.faa.gov

Accident response programs are a must in today’s general aviation environment. The “Resources” page on our website will take you to an example corporate response plan and outline.

The FAA provides preliminary accident and incident information online.

Please Spread The Word

“We rely upon our clients to share with others the positive experiences they have while working with us.  After all, a customer accolade is the sincerest and most successful form of advertising that an agent could hope for! 

This allows us to minimize prospecting and maximize our time and effort on providing unbeatable service.”

Wouldn’t it be nice if the people and institutions that provide you with professional services were available whenever you needed them? What if these professionals were available to answer your questions, available to provide you with important information – available as a friend, not as a distant, impersonal entity?

We feel that building a personal relationship is the key to our success and to your satisfaction. As your insurance agent, we are always available for you in whatever capacity you need.

If you have questions about the claims handling process we’ve discussed, or simply want a friend to turn to throughout the process, we are here for you! You will never feel as though you’re going through the process by yourself – this is our personal guarantee.

Read your insurance policy for specific duties in the event of a loss – this is usually found under “Conditions of Insurance.”

This will tell you specifically what your insurance company expects you to do and what they do not want you to do.

Most importantly please contact us as soon as possible.